We ship our products worldwide

We ship out 24-48 hours from when you place your order. And your order will be delivered in 4-10 business days. All orders come with a tracking number, insurance and loss protection.

If your order has not been delivered for any reason, please contact our 24/7 customer support at support@ikmii.com Our customer support agents will immediately verify the reasons for non-delivery and offer you a comfortable solution to your problem - reshipment of the item or a full refund.

Products can be returned within 30 days of receipt of shipment. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you wish to return an item, please contact our 24/7 customer support at support@ikmii.com, they will immediately give you a return address and help you resolve any problems or questions you may have as soon as possible.